| |
| |
|
Customer Service Information |
|
|
|
Your Career Plan--Think Like A CEO
You've been going 6-to-late; exhausted by running the supersonic treadmill of life and wish you had a different job. But you can't because you have no time and you're left spent at the end of every day. Conversely, you're gut tells you that everything would be different if you could only find the right career match. You could stop hitting the snooze button every morning and get back into enjoying the game of life. You might be surprised to learn that thinking like a CEO will teach you a lot about career planning. Wonder how? Then read on and learn how being a CEO has everything to do with mapping out a successful career. 1. As a Chief Exploration Officer, your first step is to engage in self-exploration. It is the key to career planning and decision-making. The better you know yourself, the more informed career decisions you'll make. One of the best ways to hone in on your natural talents, interests and strengths is to re-visit your childhood years, dreams and passions. What did you love to do? Who did you enjoy being with? What did you like to play most? What were your favorite sports and interests? Did you have any hobbies? Where did you picture yourself in the future? The past often holds the best clues. You might also want to seek the help of a trained career counselor or coach to help you define career options that fit your talents and interests, and help you explore current and future labour markets and trends. Narrow down the choices and seriously examine one or two career options that fit you. Trust your heart or intuition. It most often leads you in the right direction. 2. As a Chief Educational Officer, you need to examine the competencies and skills required in your choice of work. Once you determine one or more career options, list the skills and competencies you need to move forward. What do you need to know? And what do you currently know? Make a plan to fill the gaps whether through school, apprenticeship, reading, volunteering, etc. 3. As a Chief Experiential Officer, you need to talk to the people who are actually in the career you've identified for yourself. It takes you from dream mode to reality check. Seek out at least 5 people who are working in the career field you have identified. Hint, the more people you interview, the better. You will find common themes and information that will be invaluable to your career planning process and final decision. Don't hesitate in making the calls. Most people love to talk about themselves and their expertise. If possible, ask to meet with them in person. It provides a more high touch approach. When you meet, be candid and curious. This is your opportunity to learn from people who are working what you're still thinking about. Preplan some questions carefully. Do they enjoy their job? What kind of education and experience do they recommend? What do they like and dislike? Ask for their recommendations and what they think you need to be successful in the career. You might also want to think about inviting one of them to be your mentor as you move forward in your personal career aspirations and goals. 4. As a Chief Engagement Officer, you will have to stay on top of your game. Stay self-motivated, energized and engaged in the career planning process. Here's the truth. Career planning, exploring and making career choices take energy and time. Think about what you will need from yourself, as well as from your environment, schedule and support network to keep yourself engaged and moving forward. Think about what nourishes and nurtures you. What feeds your energy level? 5. As a Chief Employment Officer, you are your greatest resource in finding the right employment. In the end, the career planning process leads you to finding the right job for the right money. A combination of statistics and interviews continue to prove that networks are the number one resource to finding your next job. Stay well connected and share your plans. In the end it is you who's going to turn career planning and aspirations into reality. So if you're ready for a career change, remember how to think like the CEO you are. You're life is waiting to have wings. Elizabeth helps to facilitate and inspire careers and workplaces. She helps people find meaning, make money and balance their life. She helps to put people back into the work they love. Elizabeth Lengyel is an HR Consultant and Career Coach who helps people from blue suits to blue jeans, transition from career pain to career solutions. For in-depth information on career planning or a free consultation, visit http://www.peoplecoach.com
MORE RESOURCES:
Google News |
 |
|
|
RELATED ARTICLES
What Every Manager Should Know About Seeing the World from Where the Customer Is Standing It is important to remember that the customer doesn't necessarily see things in the same way we do. This point was brought home to me one day while I was shopping with my daughter, Stefanie, who was two years old at the time. You Bever Know Who Youre Serving You Never Know Who You're Serving when customers turn irate.I think of myself as a reasonable person. Establishing Yourself as an Expert in the Eyes of Your Customers The most important aspect of a successful business is developing the correct mindset toward your customers. And this is not the over used phrase The customer is always right. One of the Secrets of a Great Customer Experience A few weeks ago we conducted our annual "Customer Experience Study Tour" in London England. This is where we take delegates to visit a number of leading Customer Experience companies for a behind-the-scenes look at how they approach the task of building a great Customer Experience. How Not to Get Stiffed, Improving Your Collection Procedures Some businesses have slow paying customers or past due balances because they didn't "train" their customers in the beginning.It is important that your customers know your credit policy and/or terms of payment, BEFORE they become a customer. Cultivating the Trust Factor In today's highly competitive economy, it is difficult to maintain a significant market advantage based on your professional skills alone. Developing a trusting relationship with your clients is key to your success. Is your Online Business Customer-Friendly? Customer service is increasingly seen as one of the most valuable uses for a commercial World Wide Web site. Your Web site is available on a 24 hour, seven days a week basis. From Disgruntled to Champion - How to Turn an Unhappy Client Into Your Best Customer It's a salesperson's worst nightmare- the phone call that comes in from a disgruntled customer. Not only does it create extra work for you, but it cuts into your valuable selling time. Retail Store U-Scan Machines: Self-Serve or Voluntary Part Time Job? Do many of us realize that we are working an unpaid part time job for the grocery stores and some home appliance stores? We are ringing up our own goods, are not getting any price discount for doing so and are saving these retailers money.Each self-serve lane contains two to three self-serve scanners. Is Your CRM (Customer Relationship Management) System Doomed To Fail? "Right, People. Let's blast out that mail campaign we've been planning for so long. How to Keep Customers Who was it that said - "The customer is always right"? Wellfor those of you who can't get through the day withoutknowing, it was H Gordon Selfridge, the founder ofSelfridges's department store in London.The question I want answered is; did he ever work withcustomers on day-to-day basis and if so, was he some kind ofsaint?Let's face it; customers can be a real pain in the neck. Provide Exceptional Value - Grow Your Business The primary objective of a business is to get and keep customers. Growing a profitable business requires providing exemplary customer service and products or services of exceptional value. Minimize The Pain of Check Recovery $350 million in bad checks are written each and every week. That fact alone makes bad checks a serious problem for American businesses. Courting Customers - From First Date to Marriage Landing a new client is like courting a potential spouse. The first date is usually a make or break situation and if the door is still open, the work has just begun. How To Build Stellar Client Relationships Your opportunity to build a stellar client relationship starts with managing the gap between your perception of how things are going and your client's.Begin the process here . Customer Satisfaction and the Service Business The relationship between customer satisfaction and success of a service business is a direct one. Customer satisfaction measurement, however, is a much more complex matter. Debt Elimination Scam May people these days have a problem with mounting debt. The average person is well below the bad credit limit and is in desperate need to fix it. Whatever Happened To Customer Service? Do you remember the last time you went into a shop and the person 'serving' raced over to you, greeted you with a lovely smile, heaps of enthusiasm and said, "Welcome to our store, what can I help you with today?" And then listened attentively to what you had to say?Doesn't happen very often does it? In fact, while I was writing this, I couldn't recall when I had experienced it. I'm sure I must have yet it would have been so long ago, I can't remember. Foolproof Customer Service Strategies (That Only A Fool Would Try!) Ever notice how customer service varies from store to store? You walk into some stores, and before you can say "Buzz off!" a salesperson asks "May I help you?""No thanks.""May I help you?" asks another. Customer Service Is More Than Just Being Nice To People Many organizations tackle to the issue of customer service by exhorting their employees to speak with a smile. Be polite.
|
| home | site map |
| © 2007 |
